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Forums / Technical Support

technical support
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Technical Support: technical support
ABSLower_2
Created by: abslower_2

4/2 @ 1:46pm (EDT) | UTC - 4:00
Posts: 12

Technical support is a bunch of senseless idiots who don't do anything without copy and paste standard phrases. What are you thinking about this ?
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Created by: vscustomerservice

4/2 @ 5:26pm (EDT) | UTC - 4:00
Posts: 740

Hello, Thank you for contacting us via the forums. We empathize with your frustration regarding responses that may appear to be copied and pasted without careful consideration. Our Reps aim to gather all necessary information to provide the best assistance possible. While some responses many seem standard, they serve as foundational elements to ensure through assistance. We appreciate your understanding and thank you for your feedback. -A.L
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ABSLower_2
Created by: abslower_2

4/2 @ 8:43pm (EDT) | UTC - 4:00
Posts: 12

Hello. May be I'm not right, but (for example) your payment page still offer Qiwi wallet is as one of payment methods. As I know, this system was destroyed more than month ago.
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ABSLower_2
Created by: abslower_2

4/15 @ 6:54am (EDT) | UTC - 4:00
Posts: 12

Hello, Thank you for contacting us via the forums. We empathize with your frustration regarding responses that may appear to be copied and pasted without careful consideration. Our Reps aim to gather all necessary information to provide the best assistance possible. While some responses many seem standard, they serve as foundational elements to ensure through assistance. We appreciate your understanding and thank you for your feedback. -A.L


It's been over two weeks. But the problem still exists. To be honest, I would like to apologize for the rude words. But I see that this is an empty idea. A bunch of mindless idiots. As I said earlier.
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ABSLower_2
Created by: abslower_2

4/16 @ 12:34pm (EDT) | UTC - 4:00
Posts: 12

Hello, Thank you for contacting us via the forums. We empathize with your frustration regarding responses that may appear to be copied and pasted without careful consideration. Our Reps aim to gather all necessary information to provide the best assistance possible. While some responses many seem standard, they serve as foundational elements to ensure through assistance. We appreciate your understanding and thank you for your feedback. -A.L

I noticed, that every question of technical support referenced to some "so called" department. I think every "so called" departments it is 1,5 real person. Who pretend to be a such cool names as a department, one department before dinner, another - after. May be you need to cut some departments and question of a tune CRYPTO PAYMENTS SYSTEM, give at outsource ?

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