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Forums / Technical Support

Cam2cam
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Technical Support: Cam2cam
Diiegos
Created by: diiegos

9/29/21 @ 7:47pm (EDT) | UTC - 4:00
Posts: 215

Hello, someone to clarify a question for me. From my computer the cam2cam is fine, my question is if I can use cam2cam from the cell phone? is that I tried 2 times and I could not, right now my computer is bad and that's why I tried from my cell phone. Thanks
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Created by: vscustomerservice

9/29/21 @ 8:13pm (EDT) | UTC - 4:00
Posts: 740

Hello, thanks for reaching out to us in the forums. Keep in mind you may have to giver your web browser permission to use the camera and allow cookies on your mobile device to use Cam2Cam. We will reach out to you to collect more information to assist you with this. - CP
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Diiegos
Created by: diiegos

9/29/21 @ 8:18pm (EDT) | UTC - 4:00
Posts: 215

Hello, thanks for reaching out to us in the forums. Keep in mind you may have to giver your web browser permission to use the camera and allow cookies on your mobile device to use Cam2Cam. We will reach out to you to collect more information to assist you with this. - CP



Okay, thank you very much for the prompt response, I will verify what you told me and try to see if it works, thank you.
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Diiegos
Created by: diiegos

10/1/21 @ 7:46pm (EDT) | UTC - 4:00
Posts: 215

Hello, good afternoon, I did what you told me a few days ago, today I had a cam2cam from my cell phone with a model and everything worked perfectly for me, thanks for the help, it was just to say that if it worked, good day, thank you. :thumbsup :thumbsup
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Created by: 640509040147

10/2/21 @ 8:56am (EDT) | UTC - 4:00
Location: NY
Posts: 1,259

I’m having trouble with c2c from my cellphone now as well.

Whenever I open My c2c from my cell, I get a message beforehand that reads “iOS Microphone Issue” warning me that I can’t use microphone and hear the performer(s) at the same time. However I’d still be able to use ‘video mode’.

Not sure how true that is as two different models have already told me that my camera stream doesn’t open on their side.
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Diiegos
Created by: diiegos

10/5/21 @ 3:12am (EDT) | UTC - 4:00
Posts: 215

I’m having trouble with c2c from my cellphone now as well.

Whenever I open My c2c from my cell, I get a message beforehand that reads “iOS Microphone Issue” warning me that I can’t use microphone and hear the performer(s) at the same time. However I’d still be able to use ‘video mode’.

Not sure how true that is as two different models have already told me that my camera stream doesn’t open on their side.



I think it is because the iOS system does not allow certain things here, and I imagine here they are already trying to solve those problems with iOS phones
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Created by: 640509040147

5/1/22 @ 11:33am (EDT) | UTC - 4:00
Location: NY
Posts: 1,259

I recently tried c2c on mobile again and the model said a message came that my streaming wasn’t available. Now part of it may have been because I was using my data versus am internet connection but just wanted to see if anyone else has this issue.

I’ll give it a try again when I get the chance because I think it would help a ton for privates since I rarely get a to jump on a regular computer.
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Created by: qui_gon_jinn

5/1/22 @ 8:31pm (EDT) | UTC - 4:00
Location: Behind your PC monitor
Posts: 66

I recently tried c2c on mobile again and the model said a message came that my streaming wasn’t available. Now part of it may have been because I was using my data versus am internet connection but just wanted to see if anyone else has this issue.

I’ll give it a try again when I get the chance because I think it would help a ton for privates since I rarely get a to jump on a regular computer.

Not sure if you're on iPhone or android, but if on iPhone make sure you have the latest update. I know they had issues with 2 updates, one was with microphone, and other disabled it completely till they came with the next update, the last one I downloaded solved all my issues. I have an old iPhone 8 and it works great, Most current version is iOS 15.4.1..

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ShyGuy14
Created by: shyguy14

2/9 @ 3:41am (EDT) | UTC - 4:00
Location: USA
Posts: 4

Does anyone have tips for c2c on Android devices? I have tried it twice and camera appears to open, but gives a message that camera disconnects after a few seconds. I have tried while on wifi and mobile data with same result. Thanks.
Quote
ShyGuy14
Created by: shyguy14

2/9 @ 3:41am (EDT) | UTC - 4:00
Location: USA
Posts: 4

Does anyone have tips for c2c on Android devices? I have tried it twice and camera appears to open, but gives a message that camera disconnects after a few seconds. I have tried while on wifi and mobile data with same result. Thanks.
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