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Forums / Technical Support

Online Notirications
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Technical Support: Online Notirications
Created by: .jeffie.

8/9/13 @ 5:57am (EDT) | UTC - 4:00
Location: Brisbane, Australia


All my online notifictions have been deleted. Instea I now have a message "You do not have any Model Notifications."


:mad
Quote
Created by: dan_in_florida

8/9/13 @ 9:42am (EDT) | UTC - 4:00
Location: Sunny South Florida - with a REALLY cool car :-)
Posts: 1,498

Well, at least you have a notification that you have no notifications ;-) :winkwink
Quote
Created by: .jeffie.

8/9/13 @ 12:24pm (EDT) | UTC - 4:00
Location: Brisbane, Australia


Brillant! I restored my notifications (about 25 of them) and they have all been deleted again!

:mad :mad :mad
Quote
Brett025
Created by: brett025

8/9/13 @ 1:59pm (EDT) | UTC - 4:00
Posts: 1,170


Brillant! I restored my notifications (about 25 of them) and they have all been deleted again!

:mad :mad :mad

Been having this problem for weeks now

Quote
Created by: lickau

8/9/13 @ 2:31pm (EDT) | UTC - 4:00
Location: Moving slowly but surely somewhere sometime
Posts: 29,285

This has happened too many times over the years . [ Double digit times]
I finally wrote the models on an index card to not to have to re-create a list .

The site now has "list" function .
Maybe use it to use it to add and update as needed your Notifications ? :twocents
Quote
zyxwv098
Created by: zyxwv098

8/9/13 @ 7:42pm (EDT) | UTC - 4:00
Posts: 879


Brillant! I restored my notifications (about 25 of them) and they have all been deleted again!

:mad :mad :mad


This has happened to me before. I have found it helpful to restore a few at a time (maybe 5) and log out, then log in again to make sure they have saved.
Quote
Created by: .jeffie.

8/9/13 @ 7:57pm (EDT) | UTC - 4:00
Location: Brisbane, Australia


Thanks for the tip zyxwv098 :thumbsup

Here's what happened : I restored 5, logged out, logged in again, and only 2 of the 5 remained. The other 3 had been deleted. One of those deleted was actually online at the time

:mad :mad :mad
Quote
zyxwv098
Created by: zyxwv098

8/9/13 @ 8:05pm (EDT) | UTC - 4:00
Posts: 879

Sorry, I don't know what else to suggest...but at least this time 2 remained? As opposed to them all being wiped out again.
Quote
Asti
Created by: asti

8/9/13 @ 8:07pm (EDT) | UTC - 4:00
Posts: 3,985

That "feature" stopped working for me so long ago I just gave up and conceded.
Quote
Created by: .jeffie.

8/9/13 @ 8:45pm (EDT) | UTC - 4:00
Location: Brisbane, Australia


...but at least this time 2 remained? As opposed to them all being wiped out again.


Logged out again, logged in again, and those 2 still remain

Strangely, those 2 haven't been online in some time, the 3 that were deleted are current models
Quote
Created by: .jeffie.

8/10/13 @ 6:59am (EDT) | UTC - 4:00
Location: Brisbane, Australia


The remaining 2 have now been deleted and I am left with the message "You do not have any Model Notifications."


:mad :mad :mad
Quote
Created by: bisporti23

8/10/13 @ 9:30am (EDT) | UTC - 4:00
Location: Germany
Posts: 455

With the inflationary implementation of new features this one got lost on the way..... :smoking
Quote
zyxwv098
Created by: zyxwv098

8/10/13 @ 1:12pm (EDT) | UTC - 4:00
Posts: 879


The remaining 2 have now been deleted and I am left with the message "You do not have any Model Notifications."


:mad :mad :mad


Just out of curiosity...is your e-mail address listed in the box for "Notifications will be sent to" and on your Subscriptions page is everything checked that should be checked and is "Receive Subscriptions" marked "Yes"?
Quote
Created by: .jeffie.

8/10/13 @ 1:19pm (EDT) | UTC - 4:00
Location: Brisbane, Australia


Yes, yes, and yes :)

And everything was working fine until a couple days ago :(
Quote
zyxwv098
Created by: zyxwv098

8/10/13 @ 4:31pm (EDT) | UTC - 4:00
Posts: 879


Yes, yes, and yes :)

And everything was working fine until a couple days ago :(


Only other suggestion I have: contact Customer Service directly, they may need to reset your account...

Quote
Created by: .jeffie.

8/12/13 @ 10:16pm (EDT) | UTC - 4:00
Location: Brisbane, Australia

I don't know if VS had anything to do with this, you'd think if they found a bug and fixed it they would have said so here ...

I re-added all my notifications models in batches again, and this time I clicked the "Update" button next to my email address after each batch I added (although I hadn't changed my email address)

My notifications models have been stable for a couple days now :thumbsup

Brett025 and Asti, you might like to try this technique

Dan In Florida, thank you for your valuable contribution :orglaugh
Quote
Brett025
Created by: brett025

8/16/13 @ 1:07am (EDT) | UTC - 4:00
Posts: 1,170

Thanks Jeffie. I went to try this and found that not only my notifications were deleted again but my email address was as well this time. Hopefully it works this time.
Quote
Created by: bisporti23

8/16/13 @ 7:11am (EDT) | UTC - 4:00
Location: Germany
Posts: 455

I don't know if VS had anything to do with this, you'd think if they found a bug and fixed it they would have said so here ...

I re-added all my notifications models in batches again, and this time I clicked the "Update" button next to my email address after each batch I added (although I hadn't changed my email address)

My notifications models have been stable for a couple days now :thumbsup



Jeffie, the procedure actually seems to work....up to now that is. Well wait an see how long it lasts.


Quote
Created by: .jeffie.

8/18/13 @ 5:38pm (EDT) | UTC - 4:00
Location: Brisbane, Australia


My notifications models have been stable for more than a week now :thumbsup
Quote
Brett025
Created by: brett025

8/18/13 @ 6:46pm (EDT) | UTC - 4:00
Posts: 1,170


My notifications models have been stable for more than a week now :thumbsup

I am still having the same problems. Have sent customer service and email but have yet to hear back. Thinking I may just give up on it.

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